Retail Assistant: Gift Market
Join our team!
Role Description: Tropical Fruit World is seeking a dedicated Retail Assistant to be a part of our vibrant Gift Market Department. This role is a fantastic opportunity to blend customer service excellence with your passion for tropical fruits and unique farm to table items. Reporting to the Retail Manager, you will be responsible for ensuring a memorable shopping experience for our customers. Here's what you'll be doing:
- Perform opening and closing procedures of the Gift Market.
- Ensure successful daily operations of the Gift Market Department.
- Consistently monitor and ensure the safety of customers, following safety procedures diligently.
- Oversee cash handling and transactions within the Gift Market.
- Attend monthly Occupational Health & Safety Toolbox meetings.
- Maintain optimum cleanliness and presentation of all areas related to your department.
- Ensure punctuality and proper clocking on/off for every shift.
- Always treat customers with respect and maintain a positive, helpful attitude.
- Avoid discussing business or staff matters in the presence of customers.
- Focus solely on customer service when customers are at or near the counter, following the TFW service expectation guidelines.
Teamwork and Communication:
- Enhance the team environment with positive behavior.
- Participate actively in work-based team activities and foster team cooperation.
- Strive to enhance team performance, job satisfaction, and productivity.
- Demonstrate exceptional problem-solving and planning skills, including preventative maintenance.
- Show 100% commitment to the role and Tropical Fruit World, with flexibility, honesty, strong time management, and organizational abilities.
- Maintain open and honest communication with colleagues and ensure integrity in all interactions.
What We’re Looking For:
- An energetic, self-motivated, and resourceful individual with a passion for tropical fruits and retail.
- Enthusiastic individuals who love working with people.
- A team player with excellent communication skills and a customer-first attitude.
- A passion for nature, tropical fruits, and creating memorable experiences.
- Team players who thrive in a fast-paced, dynamic environment.
- Someone with strong problem-solving, planning, and organisational skills.
- Full availability during school holidays.
Perks of the Job:
- Dive into a tropical paradise every day.
- Gain hands-on experience in the tourism industry.
- Work with a team that feels like family.
- Enjoy generous staff discounts across all departments.
- Engage daily with a variety of unique farm grown and made products.
- Be part of making memories for visitors from around the world.
- Develop valuable customer service and retail skills.
Apply today by emailing your application to: email@example.com