Retail Assistant: Fruit Market & Tours

Join Tropical Fruit World as a dedicated Retail Assistant, working in our vibrant Fruit Market & Tours Department. This role offers an exceptional opportunity to combine customer service excellence with a passion for tropical fruits and unique farm-to-table products. Reporting to the Tours Supervisor, you'll be instrumental in providing a memorable shopping experience for our customers. Your responsibilities will include:

  • Welcoming visitors as the first point of contact at Guest Services check-ins.
  • Ensuring smooth daily operations in the Fruit Market Department.
  • Performing opening and closing procedures for the Fruit Market.
  • Diligently monitoring customer safety and adhering to safety procedures.
  • Handling cash transactions and overseeing financial activities within the Fruit Market.
  • Participating in monthly Occupational Health & Safety Toolbox meetings.
  • Maintaining the highest standards of cleanliness and presentation in your department.
  • Demonstrating punctuality and accurate timekeeping for every shift.

Customer Interaction:

  • Respectfully and positively engage with customers, maintaining a helpful attitude.
  • Refrain from discussing internal business or staff matters in front of customers.
  • Prioritize customer service, especially when customers are at or near the counter, in line with our service expectations.

Teamwork and Communication:

  • Foster a positive team environment and actively participate in team activities.
  • Aim to enhance team performance, satisfaction, and productivity.
  • Display strong problem-solving, planning, and preventative maintenance skills.
  • Show unwavering commitment to the role and Tropical Fruit World, characterized by flexibility, honesty, effective time management, and organizational abilities.
  • Communicate openly and honestly with colleagues, ensuring integrity in all interactions.

What We’re Looking For:

  • Individuals with a passion for tropical fruits, retail, and customer service.
  • Enthusiastic, team-oriented people who excel in customer interactions.
  • Candidates with strong problem-solving, planning, and organizational skills.
  • Full availability during school holidays is essential.

Perks of the Job:

  • Immerse yourself in a tropical paradise every day.
  • Gain valuable experience in the tourism and retail industries.
  • Be part of a team that feels like family.
  • Enjoy generous staff discounts across all departments.
  • Engage daily with unique farm-grown and made products.
  • Contribute to creating unforgettable experiences for visitors from around the world.
  • Develop extensive customer service and retail skills.

Apply Now!

Send your application to and become a part of our adventure.