Retail Assistant: Fruit Market & Tours
Join Tropical Fruit World as a dedicated Retail Assistant, working in our vibrant Fruit Market & Tours Department. This role offers an exceptional opportunity to combine customer service excellence with a passion for tropical fruits and unique farm-to-table products. Reporting to the Tours Supervisor, you'll be instrumental in providing a memorable shopping experience for our customers. Your responsibilities will include:
- Welcoming visitors as the first point of contact at Guest Services check-ins.
- Ensuring smooth daily operations in the Fruit Market Department.
- Performing opening and closing procedures for the Fruit Market.
- Diligently monitoring customer safety and adhering to safety procedures.
- Handling cash transactions and overseeing financial activities within the Fruit Market.
- Participating in monthly Occupational Health & Safety Toolbox meetings.
- Maintaining the highest standards of cleanliness and presentation in your department.
- Demonstrating punctuality and accurate timekeeping for every shift.
- Respectfully and positively engage with customers, maintaining a helpful attitude.
- Refrain from discussing internal business or staff matters in front of customers.
- Prioritize customer service, especially when customers are at or near the counter, in line with our service expectations.
Teamwork and Communication:
- Foster a positive team environment and actively participate in team activities.
- Aim to enhance team performance, satisfaction, and productivity.
- Display strong problem-solving, planning, and preventative maintenance skills.
- Show unwavering commitment to the role and Tropical Fruit World, characterized by flexibility, honesty, effective time management, and organizational abilities.
- Communicate openly and honestly with colleagues, ensuring integrity in all interactions.
What We’re Looking For:
- Individuals with a passion for tropical fruits, retail, and customer service.
- Enthusiastic, team-oriented people who excel in customer interactions.
- Candidates with strong problem-solving, planning, and organizational skills.
- Full availability during school holidays is essential.
Perks of the Job:
- Immerse yourself in a tropical paradise every day.
- Gain valuable experience in the tourism and retail industries.
- Be part of a team that feels like family.
- Enjoy generous staff discounts across all departments.
- Engage daily with unique farm-grown and made products.
- Contribute to creating unforgettable experiences for visitors from around the world.
- Develop extensive customer service and retail skills.
Send your application to email@example.com and become a part of our adventure.